Privacy Policy
Your privacy is important to LAFLEURS. This Privacy Policy (“Policy”) explains how LAFLEURS collects, uses, discloses, and retains your information when you visit or use our website (our “services”), including the use of personal information for interest-based advertising. It also describes the controls we provide for managing your personal information within our services and your data subject rights, such as the right to object to certain types of processing. Please read this Policy before providing us with any of your personal data. By providing LAFLEURS with your personal data, you consent to our collection, use, disclosure, and retention of your personal data in accordance with this Privacy Policy and as otherwise permitted by law.
When Can We Process Your Personal Data?
Consent: When you give us your consent, we process your personal data for the specific purpose you have consented to.
Contract: We process your personal data to fulfil a contract with you, such as a purchase agreement.
Legitimate Interest: We process your personal data when necessary for our legitimate interests, such as managing purchases, customer service, improving our products and services, and security purposes including fraud monitoring and prevention.
Legal Requirement: We process your personal data to fulfil our legal obligations.
What Personal Data Do We Collect?
Purchase Information: When you purchase products or services, we collect your name, email address, credit card and payment information, mailing and shipping address, contact information, and marketing preferences.
Online Activity Information: We collect information through cookies and similar trackers, including IP address, pages or screens viewed, navigation paths, access times, and duration of access.
Marketing Information: When you register for newsletters, promotions, or participate in our promotions, we collect your name, contact information, date of birth, email address, marketing preferences, and any other personal information you choose to provide.
Feedback Information: When you submit a review, we collect your name, height/weight, gender, photographs, and any other personal particulars you provide.
Support Information: When you submit questions or feedback, we collect your name, email address, contact information, and any other personal information you provide.
Information from Third-Party Partners: We may collect your email address via cookies and pixels on the website through trusted third-party partners. We may also obtain information about you from third-party partners to fulfil any orders placed by you or your friends and family.
How LAFLEURS Uses Your Personal Information
We may use and disclose your personal data for various purposes, including:
- Providing our services
- Improving our business and services
- Processing your orders, returns, or refunds
- Understanding your needs and interests
- Providing service support
- Monitoring and enforcing compliance with our Terms and Conditions
- Complying with legal obligations
Marketing and Advertising
We may use your personal data for marketing communications and ads, delivering advertisements related to our products and services, inviting you to events, processing your participation in promotions, and improving your customer experience.
Research and Development
We may use your personal data for research and development purposes, including analysing and improving our services and business. We may create aggregated, de-identified, or anonymous data from personal information we collect.
How LAFLEURS Shares Your Personal Information
We may share your personal data with:
- Companies involved in running our website and getting your purchases to you
- Professional service providers
- Companies approved by you, such as social media sites
- Law enforcement and fraud prevention agencies
We may also allow third-party advertising partners to set tracking tools to collect information regarding your activities and your device for targeted advertising.
Website Cookies
We collect information through cookies to understand how our website is used and to enhance and improve your experience. You can control or limit the use of cookies through your browser or device settings.
Opting Out
To unsubscribe from our newsletter, detailed instructions are provided at the bottom of all emails.
Security
We take reasonable precautions to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect the security of your information and constantly review and enhance our security measures.
Transfer
Your personal data may be transferred to and stored with cloud service providers with servers in various jurisdictions. We ensure appropriate safeguards to protect your personal information.
Amendments
We reserve the right to amend this Privacy Policy at any time. We encourage you to review this page periodically for updates.